We suggest you ask another people send you a test email, then you go to your mail server (Office 365, Gmail, Hotmail on the web) to see if you reveive this email, if you see it, do not open/read You mentioned when you open the email app fromĪndroid, the emails will be show as read on Outlook for Mac client. Then, if you add/configure this email account on mail app (such as Outlook mobile app or Outlook for Mac), these apps will download the emails from mail server.įor your description, we suggest you go to mail server to check these emails were read, if these emails show as read in mail server, it states that these emails may be read on other side (such as mail app). Let me help to expalin it for you:Īs we know, when we receive the emails sent to us, these emails will go to mail server firstly, if you are using Office 365 account, these emails will go to the mail server firstly, you can check these emails from mail server-Outlook Web App. I have review the information you posted.
